DOT ensured Southwest paid over $600 million back to passengers and issued record penalty โ 30 times larger than any in DOT history โ to deter other ...
The penalty is by far the largest ever imposed by the Transportation Department on an airline for consumer protection violations.
The settlement includes a $35m cash fine and a three-year mandate that Southwest provide $90m in travel vouchers of $75 or more to passengers delayed by at ...
The airline separately paid some $600 million to reimburse and refund stranded travelers. The DOT said the penalty is 30 times larger than any previous fine for ...
The U.S. Transportation Department ordered Southwest Airlines to pay a $140 million civil penalty as part of an agreement over operational failures that ...
Southwest Airlines agreed to a record-setting $140 million civil penalty over the December 2022 holiday meltdown that led to 16900 flight cancellations and ...
The federal government is fining Southwest Airlines $140 million for last year's historic, 10-day-long holiday meltdown that stranded more than 2 million ...
The U.S. Department of Transportation said Southwest failed to 'provide adequate customer service assistance,' provide 'prompt flight status notifications' ...