Duke Energy

2022 - 12 - 23

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Image courtesy of "Charlotte Business Journal"

Duke Energy Progress, Piedmont Natural Gas earn high marks for ... (Charlotte Business Journal)

Duke Energy Progress and Piedmont Natural Gas Co. Inc. bucked the utility trend of higher dissatisfaction among residential customers as power and gas rates ...

It also bested the 783 points it scored in 2021. But that was well below the 757 points it scored in 2021 to rank fifth among large electric utilities in the region. Duke Progress ranked well above the region’s average score of 751. Duke Energy Ohio saw the biggest drop in residential customer satisfaction in all of Duke’s utility footprint. Duke Energy Florida, which routinely lags the regional average score, finished in seventh place both years. Only the 774 points received by Georgia Power, owned by The Southern Co. Its total satisfaction score of 734 came in just below the region’s average score of 737. “Utilities need to be sensitive to the financial challenges that some customers are experiencing.” Duke Progress scored 773 points on the 1,000-point scale that J.D. But the parent company’s other utilities did not fare as well and fell prey to higher dissatisfaction levels that J.D. bucked the utility trend of higher dissatisfaction among residential customers as power and gas rates rise. [John Hazen](charlotte/search/results?q=John Hazen), managing director of utility intelligence at J.D.

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Image courtesy of "Manning Live"

Duke Energy proposes price increase (Manning Live)

On Dec. 8, 12, and 13, the Public Service Commission of South Carolina hosted a series of in-person public hearings for Duke Energy Progress LLC so citizens ...

Citizens will be called to testify in the order in which they registered. 1, 2022, Duke Energy Process, LLC projected that “a typical residential customer using 1,000 kWh will see an increase of approximately $14.36 per month and if approved, the increase would begin with the new rate on the date of Apr. Citizens wishing to testify need to be registered by 4 pm on December 30th . and 4 p.m. 8, 12, and 13, the Public Service Commission of South Carolina hosted a series of in-person public hearings for Duke Energy Progress LLC so citizens could voice their opinions and concerns of the company’s request made in Docket No 2022-254-E. In this application filed with the Commision on Sept.

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Image courtesy of "Duke Energy News Center"

Duke Energy Carolinas asks customers to voluntarily reduce electric ... (Duke Energy News Center)

As extreme temperatures drive unusually high energy demand across the Carolinas, Duke Energy is requesting customers to reduce their energy use for the next ...

Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The [Duke Energy News Center](http://news.duke-energy.com/) contains news releases, fact sheets, photos and videos. [duke-energy.com](http://www.duke-energy.com/). Duke Energy’s [illumination](http://illumination.duke-energy.com/) features stories about people, innovations, community topics and environmental issues. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

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Image courtesy of "Bloomberg"

Duke Energy Carolinas Asks Customers to Voluntarily Cut Electric ... (Bloomberg)

Duke Energy is urging customers to reduce power usage for the next 24 hours as extremely cold temperatures create unusually high energy demand across the ...

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Image courtesy of "Duke Energy News Center"

Media Statement: Duke Energy curtailing energy load in the Carolinas (Duke Energy News Center)

Duke Energy Carolinas (DEC) and Duke Energy Progress (DEP), like a number of other utilities, have urged customers to conserve their usage and in some cases ...

Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The [Duke Energy News Center](http://news.duke-energy.com/) contains news releases, fact sheets, photos and videos. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. [duke-energy.com](http://www.duke-energy.com/). Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company expects load shedding to continue until at least 8:30 a.m.

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Image courtesy of "PRNewswire"

Duke Energy Carolinas asks customers to voluntarily reduce electric ... (PRNewswire)

PRNewswire/ -- As extreme temperatures drive unusually high energy demand across the Carolinas, Duke Energy is requesting customers to reduce their energy ...

[duke-energy.com](http://www.duke-energy.com/). The [Duke Energy News Center](http://news.duke-energy.com/) contains news releases, fact sheets, photos and videos. Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. Duke Energy's [illumination](http://illumination.duke-energy.com/) features stories about people, innovations, community topics and environmental issues. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

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Image courtesy of "Charlotte Observer"

More than 140000 without power in Charlotte area as Duke Energy ... (Charlotte Observer)

Overwhelming demand for heat prompted Duke Energy to begin controlled outages of 15 to 30 minutes in NC. More than 500000 statewide outages.

[Temperatures at freezing or below](https://forecast.weather.gov/MapClick.php?CityName=Charlotte&state=NC&site=GSP&textField1=35.1975&textField2=-80.8345&e=0#.Y6b7O3bMKUk) are expected through Wednesday of this week, the National Weather Service reports. More than just cold, the front was accompanied by dangerous wind chills and gusts strong enough to down trees and power lines. “This is necessary to extend available power generation and help maintain operations until additional power is available. [sat at 10 degrees ](https://forecast.weather.gov/MapClick.php?CityName=Charlotte&state=NC&site=GSP&textField1=35.1975&textField2=-80.8345&e=0#.Y6b7O3bMKUk)Saturday, with wind chills of minus 4. The high on Christmas will be around 37 degrees. These outages are temporary and rotated among customers and will continue until additional electricity is available and normal operation of the power grid resume.” Duke Energy had said that the outages were expected “at least” through 9 a.m. Duke Energy Carolinas and Duke Energy Progress the “load shedding” is necessary to “maintain operations until additional power is available.” At about 10:30 a.m., Gov. Holly-Huntersville Road, Observer news partner WSOC reported. Across North Carolina, there were more than 530,000 outages. ](https://www.charlotteobserver.com/news/weather-news)

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Image courtesy of "FOX Carolina"

Duke Energy asks customers to limit energy use as cold continues (FOX Carolina)

Duke Energy officials said they are asking customers to limit their electricity use over the next 24 hours as colder temperatures cause unusually high ...

Officials said customers could reduce energy use in the following ways. These emergency outages are necessary to protect the energy grid against longer, more widespread outages. They expect these outages to continue until at least 8:30 a.m. Officials explained that these outages are temporary and rotated among customers in 15 to 30 minute cycles. “Public conservation can make a difference.” (FOX Carolina) - Duke Energy officials said they are beginning short temporary power outages to protect the energy grid as colder temperatures cause unusually high energy demands across the area.

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Image courtesy of "Raleigh News & Observer"

Weather updates: With demand peaking, Duke begins 'short ... (Raleigh News & Observer)

Frigid temperatures have demand for electricity peaking, the utility says. “Short, temporary outages” are necessary to prevent wider, longer power failures.

“We know that with the extremely low temperatures North Carolinians will need propane and other heating fuel to keep their families warm,” Cooper said in a news release announcing the order. “While propane supplies are strong in the state, there is a limited supply of licensed commercial truck drivers, which is being further exacerbated by COVID and flu outbreaks.” “That is way below normal, like more than 20 degrees below normal” and could set a record for the lowest maximum temperature on that date, said James Danco of the NWS. in the m, 19,633 Duke customers were without power in Wake County; 19,170 were without power in Durham County; 9,836 people had lost power in Orange County; 8, 223 were without power in Johnston County; and 14,756 were without power in Chatham County. Duke said the rolling blackouts would last 15 to 30 minutes, although “in some cases, a crew will need to be dispatched, extending restoration times.” Duke Energy has started “rolling blackouts” across the Carolinas to address spiking demand for electricity due to the frigid temperatures, the company announced Saturday morning.

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Image courtesy of "WBTV"

Duke Energy holding temporary power outages for thousands due to ... (WBTV)

More than 100,00 customers are without power in the Charlotte area due to outages and high energy demand, Duke Power says.

There are also traffic signals out near Brookshire Boulevard north of Oakdale Road to Mt. on Christmas Eve, there were over 6,000 active outages more than 350,000 customers were without power throughout the Carolinas. The blackouts ended by 10:30 a.m. There are more than 60,000 without power in Mecklenburg County. Duke Energy said they began short, temporary power outages due to the frigid temperatures. Duke Energy working to restore power after temporary outages due to frigid temperatures

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Image courtesy of "WYFF Greenville"

Duke Energy reports thousands of power outages in the Carolinas ... (WYFF Greenville)

"These outages are temporary and rotated among customers and will continue until additional electricity is available and normal operation of the power grid ...

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Image courtesy of "WFMYNews2.com"

Emergency outages: Duke Energy conducting rolling blackouts (WFMYNews2.com)

Duke Energy said the emergency outages are necessary to protect the energy grid against longer, more widespread outages.

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Image courtesy of "WMBF"

Duke Energy implementing rolling blackouts; Santee Cooper asking ... (WMBF)

A pair of utility companies in the Grand Strand and Pee Dee are taking more precautions as temperatures remain low on Christmas Eve.

“Remember, your HVAC uses the most energy in your home.” [Santee Cooper](https://stormcenter.santeecooper.com/) [Santee Cooper](https://stormcenter.santeecooper.com/)1-888-769-7688 [Horry Electric Cooperative](http://outages.horryelectric.com:8080/)843-369-2212 Text “OUT” to MyOutage at 1-844-369-2767 Use the HEC Mobile App [Report outages online](https://www.horryelectric.com/)Text OUTAGE to 352667 [Duke Energy](https://outagemap.duke-energy.com/#/current-outages/ncsc)Text OUT to 57801 or call 800-419-6356 [Pee Dee Electric Cooperative](https://www.pdec.com/energy-center/outages/)843-665-4070 “We need our customers and our co-op customers to conserve as much as they can to maintain system reliability,” the company said on its website. Santee Cooper, meanwhile, is asking customers in Horry and Georgetown counties to help conserve power as the cold is stressing its systems. Duke Energy said it is implementing rolling blackouts due to “unusually high energy demand.” The blackouts are described as short outages that protect the energy grid against longer, more widespread outages.

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Image courtesy of "The Washington Post"

Duke Energy cuts power as extreme cold taxes grid on holiday ... (The Washington Post)

Without warning, Duke Energy cut power to hundreds of thousands in the Carolinas on Christmas Eve and Hanukkah, when much of the U.S. was under weather ...

[shootings at two electrical substations](https://www.washingtonpost.com/nation/2022/12/04/moore-county-nc-power-outage/?itid=lk_inline_manual_19) in the central part of the state left thousands of homes without power and highlighted the vulnerability of critical infrastructure. Grateful for the workers braving the wind and cold to get the power back on. “But it seems like they should have warned people and/or let people know whether their outage is intentional or caused by the storm.” This morning I spoke with Duke Energy CEO Lynn Good to offer assistance and express urgency about the need to restore power quickly in this extreme cold while keeping customers accurately informed. In Louisiana, the state’s fire marshal noted “several instances of widespread power outages in different spots across our state” and urged people to explore alternative power and heating options. Storm gusts zapped power in Texas and along the East Coast, especially Virginia and North Carolina. “I don’t fault @DukeEnergy if they needed to do this. It’s the coldest day of the year.” Nearly 340,000 Duke Energy customers were without power at noon Eastern time, according to the utility’s outage map, including more than 140,000 in the Charlotte area. Saturday temperatures dipped into the single-digit wind chills for much of North and South Carolina. The FBI [is investigating](https://www.washingtonpost.com/nation/2022/12/05/north-carolina-power-outages-fbi-moore-county/?itid=lk_inline_manual_19). [tweeted ](https://twitter.com/NC_Governor/status/1606674148490616835)that he had spoken with Duke Energy CEO Lynn Good “to offer assistance and to express urgency about the need to restore power quickly in this extreme cold while keeping customers accurately informed.”

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Image courtesy of "Duke Energy News Center"

Duke Energy asks for continued energy conservation as power ... (Duke Energy News Center)

Duke Energy asked customers to conserve energy usage as crews restored power following rotating outages in the Carolinas in response to high-energy demand ...

The company continues to ask for energy conservation during the extreme cold temperatures in the Carolina to help avoid rotating outages in the early morning hours of Christmas Day. The company is also restoring power to about 40,000 customers who experienced outages from a high-wind event on Friday. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Duke Energy crews are bringing back service to those who experienced outages as a result of high demand and expect those customers to be restored today. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. “We appreciate the patience and support from our customers,” said Hollifield.

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Image courtesy of "Randolph News Now"

Duke Energy Warns of Rolling Blackouts due to High Energy Demand (Randolph News Now)

ASHEBORO N.C. – With almost six-thousand customers without power across Randolph County, Duke Energy is warning that rolling blackouts may be necessary to ...

A spokesperson said they will update the online outage map as crews provide more information. (We will update this article if and when more information is made available.) We reached out to Duke Energy to see how long rolling blackouts are likely to be necessary, as of the time of publication no reply has been received.

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