Twilio

2022 - 9 - 15

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Twilio to lay off 11% of workforce (CNBC)

Twilio will lay off 11% of its workforce as part of a major restructuring plan, according to a filing.

It was too fast, and without enough focus on our most important company priorities," Lawson said in the letter. He said the decision was "extremely difficult," but also "wise and necessary." [Twilio](//www.cnbc.com/quotes/TWLO) will lay off 11% of its workforce as part of a major restructuring plan, according to an [SEC filing published](https://www.sec.gov/ix?doc=/Archives/edgar/data/0001447669/000119312522244315/d380990d8k.htm) Wednesday.

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Twilio to Cut 11% of Staff After Growing 'Too Fast' (Bloomberg)

Twilio Inc., a maker of customer communication and marketing software, said it will cut about 11% of jobs and restructure the company in a push for ...

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Twilio Released A First-Of-Its-Kind Report On Nonprofit Digital ... (Forbes)

I sat down with Erin Reilly, Twilio's Chief Social Impact Officer, to discuss these findings and learn how tech nonprofits are using digital communications to ...

These partnerships will fast-track nonprofits on the path to developing digital programming, and ultimately, magnifying their impact. Speaking of growth, there’s a generation of tech nonprofits on the brink of massive scale. We anticipate that more and more nonprofits will leverage digital technology to expand their reach, which will redefine how - and at what scale - nonprofits deliver support. What are some of the ways nonprofits are innovating with digital communications? Bringing on technical talent is critical to tech nonprofits’ ability to scale their reach - yet doing so is one of the biggest challenges they face. Reilly: Nonprofits are using digital communications to reach people in need where they are - on their devices. And the reality is, nonprofits need more developers. Collectively, they point to a sector-wide shift towards nonprofits strategically using tech as a lever to serve more people. We found that 65% of engagement between nonprofits and their beneficiaries is digital, compared to 55% of for-profit B2C companies. In fact, our research finds that nonprofits are ahead of the curve on digital innovation. One key insight is that nonprofits actually outpace the private sector in digital engagement. Twilio is the engine behind some of the world’s most innovative nonprofits, and earlier this year they released a first-of-its-kind report on the digital transformation of nonprofits: [The State of Nonprofit Digital Engagement Report 2022](https://www.twilio.org/sonder-2022/).

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Twilio lays off 11% of its staff as it aims for profitability in 2023 (TechCrunch)

Lawson says Twilio's talent acquisition team will create a list that laid-off employees can opt into, to be shared with other companies that may be hiring and “ ...

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Why Twilio Stock Was Climbing Today (Motley Fool)

Twilio is laying off 11% of its workforce. · The stock is down 80% over the last year as market sentiment has shifted against unprofitable growth stocks.

The company also reaffirmed its guidance, calling for 30% to 32% revenue growth to between $965 million and $975 million in the third quarter. Until today's announcement, Twilio had made little progress in moving toward profitability, but that should change with the layoffs. In a regulatory filing, management said it had approved a restructuring plan that would reduce costs, improve operating margins, and accelerate software sales.

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Twilio to cut staff by 11% to rein in costs, lift margins (Reuters)

Twilio Inc said on Wednesday it plans to cut its staff by nearly 11% as the cloud communications platform joins other tech companies in reducing costs and ...

The company faced a cyber attack last month that compromised data of about 163 customers. [read more](/business/retail-consumer/shopify-lay-off-10-workforce-wsj-2022-07-26/) Employee count jumped to 7,867 by the end of 2021 from 4,629 in 2020. Register now for FREE unlimited access to Reuters.com

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SF-Based Twilio Lays Off Around 850 Employees In Effort Toward ... (SFist)

It's more bad news on the tech-layoff front Wednesday as San Francisco-based cloud-communications software firm Twilio announced in an SEC filing that it ...

Top image: SAN FRANCISCO, CALIFORNIA - SEPTEMBER 17, 2018: A passenger waiting to board his plane walks in front of a sign advertising Twilio at San Francisco International Airport in San Francisco, California. The company is offering 12 weeks of severance, plus a week for every year the person was with the company. The layoffs apparently impact multiple departments, and Lawson says, "we applied a rigorous selection process to examine which roles were most tightly aligned to our four priorities." Lawson said the decision had been made and approved by the company's board to lay off over a tenth of its staff in order to potentially achieve profitability by 2023. I take responsibility for those decisions, as well as the difficult decision to do this layoff." Lawson explains, "Twilio has grown at an astonishing rate over the past couple years.

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Daily Crunch: Twilio CEO: Laying off 11% of company's workforce is ... (TechCrunch)

Oh, and did you know we've managed to convince our marketing team to let you have 15% off TechCrunch Disrupt tickets, just for being a Daily Crunch reader? Use ...

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Twilio: Easy Cuts (Seeking Alpha)

Twilio stock has an easy opportunity to cut costs and turn the cloud communications platform into a big profit machine. See why investors should use any ...

Twilio will need to keep the nearly 30% sales growth rates intact for the stock to maintain a valuation of 64x updated 2024 EPS targets. If Twilio can cut operating expenses by the $50 million per quarter mark, the company could actually boost 2024 EPS by $1.10 to ~$1.80. Not to mention, Twilio ramped up hiring and spending due to COVID pull forwards causing the company to over invest. A big part of this plan is streamlining operations from the major deals to acquire SendGrid, Segment and Zipwhip over the last several years. The big question is where this takes the company profits wise. The financial impact isn't big or material to a company with $4.4 billion in cash on the balance sheet. While the company had promised being profitable by 2023, the news of an 11% workforce reduction without a hit to Q3 revenue targets is very bullish. Twilio guided to Q3'22 losses from operations of at least $60 million with a $35 million charge for the new sabbatical program. The cloud communications company has a strong platform attracting a growing customer base with 275,000 active accounts and a dollar-based net expansion rate of 123% for Q2. What isn't logical is the company spending nearly 50% of gross profits on S&M. The company has strong growth albeit at a lower growth rate with business normalizing after a period of COVID pull forwards. [TWLO](https://seekingalpha.com/symbol/TWLO)) over the last couple of years were the high cost levels.

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Twilio promises 'anti-racist' layoffs as CEO says 11% job cuts won't ... (Fortune)

In slashing 11% of its workforce, Twilio CEO Jeff Lawson said the company was committed to ensuring that members over 'marginalized communities' were not ...

Twilio, whose tools help companies add features such as text messaging to their products, said the layoffs were the result of the company’s aggressive growth in recent years. A company spokesperson declined to comment on the specifics of how it conducted layoffs through an anti-racist/anti-oppression lens. While some companies carry out layoffs based on neutral methods, like an [algorithm that chooses at random](https://nypost.com/2022/08/19/facebook-parent-meta-lays-off-60-workers-at-random-using-algorithm-report/), Twilio’s plans put it at the forefront of a growing efforts among certain tech companies to [rethink the way job cuts are handled](https://fortune.com/2022/09/14/snap-ceo-evan-speigel-layoff-memo-example/). Twilio publishes annual diversity information publicly, and in 2021, the company’s workforce consisted of 51% white, 26.1% Asian, and 6.5% Black employees. Companies that relied on a “last hired, first fired” approach to layoffs for example, lost nearly 19% of their share of white women in management and 14% of their share of Asian men, according to report which was published in [the Harvard Business Review](https://hbr.org/2016/07/how-neutral-layoffs-disproportionately-affect-women-and-minorities). “Being an anti racist company is part of our core values.” The employees dismissed claims of “race-based” job cuts. Affected Twilio employees will receive at least 12 weeks of pay plus an additional week of pay for every year of service, the company said. Lawson did not provide any details about how the company would ensure that the layoffs did not cut deeper into certain groups of its 7,800 worldwide employees. Two sources at Twilio told Fortune the anti-racist effort was not controversial inside the company. But in delivering the bad news to its staff, the cloud communications company made an unusual proclamation. “So we were particularly focused on ensuring our layoffs – while a business necessity today – were carried out through an Anti-Racist/Anti-Oppression lens.” Laid off Twilio employees will also receive the full value of their stock scheduled to vest in the next vesting period, Lawson wrote in the memo.

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Cloud communication firm Twilio sacks over 850 employees | News ... (News Room Odisha)

San Francisco: Cloud communications company Twilio has sacked 11 per cent of its employees — more than 850 people from its 7,800-strong workforce globally.

We ultimately found that some investments no longer make sense and identified areas where we can be more efficient,” said the CEO. I take responsibility for those decisions, as well as the difficult decision to do this layoff,” Lawson added. A layoff is the last thing we want to do, but I believe it’s wise and necessary.

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